Privacy Policy

This privacy statement ("Privacy Policy") covers the websites owned and operated by Top Local Search, Inc (“Top Local Search”, “we”, “us”, “our”) and use of and access to our gateway servers and all other products provided by Top Local Search (collectively, the “Service”).
At Top Local Search, protecting your privacy is important to us.
This policy covers the collection and use of personal information ("Personal Information") that we may gather any time you interact with us, such as when you visit our Web site, purchase our products, or when you call our customer support or sales departments. This policy describes our data privacy practices, including what type of information is gathered, how we use the information, and how we safeguard your Personal Information.
You expressly consent to the processing of your Personal Information according to this Privacy Policy. Personal Information may be processed by Top Local Search in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent.
Why maintaining accurate Customer Information is important
We only collect your Personal Information where it is required to provide you the best services and products available. By maintaining an accurate customer database, we are able to send notifications via e-mail to keep you informed about the status of your account, provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our products and services.

What Information is Collected

Top Local Search collects your Personal Information at a variety of points, including when you place an order, (which may require you to provide personal information, including a credit card number, request services or take part in other activities on our Web site. For example, we often ask for your Personal Information when you are conferring with one of our customer support technician or program update, or purchasing a Service. During these interactions we will collect Personal Information relevant to your transacting with Top Local Search, such as your name, mailing address, phone number, e-mail address, shipping address and credit card information and information relating to a support issue. We use this information for billing purposes and to ensure accurate service. If we have trouble processing an order, we will use this information to contact you. When you register, you will be provided with an option to opt-out of receiving promotional information on our products and services.

Please be aware that if you prefer not to provide us with your Personal Information, because such information may be necessary for us to provide certain services, we may not be able to, or may choose not to, make such services available to you.

Technologies used to collect Information

Following common e-commerce practices, Top Local Search uses "cookies" and other technologies to collect non-personal data that enables us to better understand and improve the usability, performance and effectiveness of our web properties. Cookies are unique text files sent to your browser and stored on your computer.
If you do not want Top Local Search to send cookies to your browser, you can set your browser options to reject cookies or notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use some of our Web site services.
Additionally, Top Local Search gathers general information about visits to our Web site and stores this information in log files. This information is stored in anonymous profiles and is not associated with a user's account. This information includes the number of total visits to our Web site, to measure certain traffic patterns, and which browser is used to view our Web site. No Personal Information is contained in this data. No personally identifiable information is collected. Top Local Search uses this information to understand traffic and downloads on our Web site, enabling us to improve the site, provide the best online experience possible and improve our ability to serve our customers.
From time to time, Top Local Search uses a third party cookie for the purposes of tracking sales for our affiliate programs. These cookies are used for reporting purposes so we can track sales driven by our affiliate program. We do not store any personally identifiable information with this cookie.
Some of our business partners may use cookies (e.g., advertisers) on our web properties, however we have no access or control over these cookies

Log Files

Every computer connected to the Internet is given an IP address. Top Local Search uses IP addresses to analyze trends, administer the Website, track users’ movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information, and our web servers do not record the email addresses of our visitors.

Links

Any of our web properties, including this Website may contain links to other websites. Please be aware that Top Local Search is not responsible for the privacy practices of such other websites. Top Local Search encourages our users to remain vigilant when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website. Please keep in mind that whenever you voluntarily disclose personal information online — for example on message boards, through email or in chat areas — that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any registration information. Please be careful and responsible whenever you are online.

Sharing Personal Information

Top Local Search is committed to protecting your privacy and will not, under any circumstances, share, rent or sell your Personal Information nor does Top Local Search trade or exchange mailing lists with any other organization. Furthermore, we only share your Personal Information with our contractors that assist us in our efforts to fulfill our obligations to you and meet our stringent customer privacy policies.
Top Local Search maintains this information; but we reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Top Local Search, Resellers and Affiliates

Top Local Search may share some or all of your Personal Information with a parent company, any subsidiaries, authorized resellers, joint ventures, or other companies under a common control (collectively, "affiliates"), in which case we will require our affiliates to honor this Privacy Policy. If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

Keeping in touch with You

Top Local Search has an optional e-mail service for customers who wish to periodically receive promotional information, such as new Services and Top Local Search news. Users can sign up for emails through one of the following processes: (1) subscribing to our Service; (2) registering through email; and (3) registering through a trial application.
Customers are provided the option to opt-out within each e-mail. If you no longer wish to receive Top Local Search communications, you may "unsubscribe" from our mailing program at any time.
We will then update our database and take reasonable measures so that no further promotional correspondence should be sent to the e-mail address. You may, however, still receive transactional messages.

Customer Surveys

From time-to-time we Top Local Search provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address), and demographic information (such as zip code).
We use this information to monitor site traffic and personalize the site, and to notify contest winners and award prizes.
We may continue to use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Transactional Messages

Top Local Search sends required notifications via e-mail to keep you informed of the status of your account (s) or Service status and to provide updates and technical notices. This service is used for messages that are important for the maintenance of your subscription and the functionality of our services. When you purchase or register a product online, we require an e-mail address for completion of the transaction, which we will use for these communications. In order to stop receiving these notifications, please contact our technical support team and you can opt out of further communications within 10 business days.

Updating Your Personal Information

Top Local Search carefully maintains our customer database in an effort to keep your Personal Information accurate for the purposes for which it is used. It is your right to be able to update your Personal Information as needed. You can correct out-of-date information, update information, remove information, delete your Personal Information or review any information previously provided to Top Local Search or any of our affiliates by accessing your personalized management portal provided to you when you first purchased our products. If you have lost your access information please email us at support@toplocalsearch.com. Most changes will be implemented within 10 business days. Please note, however, that we may retain certain information relating to software licensing and your information may also be retained in our archives. When contacting customer support, we will verify your identification through the use of security questions before sharing any Personal Information as it appears in our customer database.

Top Local Search’s Commitment to Data Security

Top Local Search has security measures in place, such as the following, to protect against the loss, misuse and alteration of your Personal Information in our customer database. Personal Information provided to us is stored in secure facilities with access restricted to authorized personnel only. We have put in place a series of access-control procedures required for retrieval of personal information. All Top Local Search web properties are regularly tested for security breaches to protect against unauthorized viewing of Personal Information.
To provide secure credit card processing when ordering, orders placed on our Web site are processed through a payment gateway which operates under its own privacy policy.
Top Local Search does not store credit card information. If you choose to purchase the Service online using a credit card, the credit card information is sent to Top Local Search using SSL (Secure Socket Layer) encryption, an industry-standard method for protecting data as it travels over the Internet. Although we make good faith efforts to store the Personal Information we collect in a secure operating environment that is not accessible to unauthorized users, we cannot guarantee complete security.

Acceptance of our Privacy Policy

By using the Web site or any services provided through the Web site, you expressly consent to the use and disclosure of information as described in this Privacy Policy.

Revisions and Notifications

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, and by means of a prominent notice on our home page, posted 30 calendar days prior to implementing the change.

Effective Date of This Privacy Policy

This Privacy Policy is effective as of January 1, 2009